Premium Shopify Plus Development Agency for Luxury & Enterprise Brands

Bounce is a UK-based Shopify Plus agency, founded in 2020.

Small by design. We work directly with every client — no layers, no handoffs — because that's the only way to properly understand what a business actually needs and build something that lasts.

Most agencies will scope the brief and deliver the build. Bounce is designed to do something broader. We don’t start by focusing on what you need right now. We start with what your business needs in 6, 12, or 24 months. That’s where Bounce begins.

Before any work begins, we want to understand where your business is, where it's heading, and what's standing in the way. That context shapes everything — the decisions we make, the priorities we set, and the order we tackle them in. It's a distinction that sounds simple, but it's surprisingly rare.

John Springate - Founder of Bounce

“Without a strategy, your online store is as effective as a broken wheel on a shopping trolley (or cart, if you’re American!).”

I work on every project directly — no account managers, no handoffs. From the first conversation to the final delivery, you're working with me.

I’ve been working with Shopify for close to a decade. In that time, I’ve seen the platform grow, evolve, and continually adapt — and I’ve grown with it. When I founded Bounce over five years ago, I wanted to build an agency with that same versatility: one that could support businesses at different stages and help them explore what’s possible next.

Whether it's a specific feature or a full rebuild, we start by asking where you want to go, and then we figure out the best way to get there together. This curiosity drives Bounce, and it's what we bring to every client project, regardless of scale.

If that sounds like the kind of working relationship you're looking for, I'd love to talk.

Premium Shopify Plus ecommerce strategy, design and development agency London - Bounce portfolio

“Incipere"

Incipere—Latin for 'to begin'—represents our overriding principle. We resist the urge to rush into design or development. Instead, we astutely invest time in to understanding your business architecture, market dynamics, and growth objectives. This approach shapes every subsequent decision, ensuring your platform becomes a dynamic, multi-purpose website, and not just a beautiful website.

Our Process

Years of experience have shaped our refined, proven process that guides every project from start to finish. Beginning with comprehensive research and discovery, we maintain clear communication and transparent steps through quality assurance and launch - ensuring seamless delivery of a project.


Whether you're new to Shopify or an established brand, we provide comprehensive guidance that empowers you to confidently manage your e-commerce store. Through detailed training and a structured handover process, we ensure you're fully equipped for ongoing success.

Who We Are

Bounce is a personable agency by design. We maintain a small, specialized in-house team of strategists, designers, and developers. This allows us to remain deeply involved in every project. We work exclusively with brands that are genuinely committed to building market-leading solutions, not those seeking cost-minimization.


When a project demands it, we collaborate with a curated network of specialists in design, growth strategy, copywriting, and brand positioning. These are valued partners who have collaborated with us and who strive to deliver the same high-quality, strategic advantage for the projects we undertake.

Agency Services

As a leading Shopify agency, we deliver solutions that accelerate business growth while enhancing the user experience for the customer.

Our portfolio spans luxury, fashion, food & beverage, and direct-to-consumer brands—companies where brand perception and customer experience directly impact revenue. This cross-sector depth has taught us what works and what doesn't.

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UI / UX Design

Our design-led approach enables us to excel at creating UI and UX that is both creatively compelling and commercially effective. We craft enriched, user-centric experiences that fully engage your customers while driving higher conversions and satisfaction. Our goal is to design uniquely satisfying user journeys that guide customers seamlessly from discovery to purchase, while pioneering innovative design approaches that have an impact.

Web Development - Shopify & Shopify Plus

We build each project from the ground up, ensuring everything is uniquely tailored to your brand and specific requirements. Our expert technical approach, combined with the latest web and Shopify platform standards, delivers websites that are performative, refined, and technically elegant. Our streamlined development process creates e-commerce experiences that are responsive, fast, and flexible, providing future-proof solutions that grow with your business.


Growth Strategy & Retainer

If you're seeking informed digital strategy and ongoing support rather than a website launch or refresh, we offer a retainer service. We add value through expert insights and consultation, responsive ongoing support, and a strategic roadmap for continuous improvement that drives customer engagement and conversion optimisation. Our expertise delivers results-focused solutions that scale with your growth.

Other Services

As a full-service Shopify agency, we also offer tailored services. Our flexible approach allows us to design targeted service packages that address your specific requirements and deliver measurable results.

Collaborator Services

Beyond our comprehensive in-house services, we maintain a trusted network of collaborators who deliver to the same premium, creative standards we expect from our own work. From copywriters and search marketing specialists to social and email marketers, we can connect you with our specially selected expert network to address every aspect of your e-commerce experience.